Refund Policy — PrimoFiscal

At PrimoFiscal, we want you to feel confident when choosing our automation platform. We offer a 7-day refund guarantee on all initial purchases made through https://n8n.primofiscal.com so new users can try the product risk-free.

Eligibility

Refunds are approved when:

• The request is made within 7 calendar days of the first purchase.
• The account has not violated our Terms of Service.
• The user provides a brief explanation of the issue or dissatisfaction.

Non-Refundable Scenarios

To maintain fairness and platform integrity, we do not issue refunds for:

• Subscription renewals
• Past invoices
• Payment failures caused by the customer’s bank or card
• Accounts flagged for abuse, suspicious activity, or breach of ToS
• Situations where a user simply forgot to cancel before renewal
• Usage-heavy accounts where the majority of features have been used extensively within the trial window

How to Request a Refund

Email support@n8n.primofiscal.com with:

• Your full name
• Registered email address
• Transaction ID
• Date of purchase
• Reason for refund

Refunds are typically processed within 5–7 working days, depending on your payment provider.